IT Enterprise Applications Engineer, Zuora/NetSuite at GitLab

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As an IT Enterprise Applications Engineer, you'll help GitLab run critical business processes that support how the company sells, buys, accounts, and scales. You'll focus on NetSuite and Zuora Revenue, building and supporting the systems, configurations, workflows, and code that keep processes like Quote to Cash, Procure to Pay, and Record to Report efficient, compliant, and reliable. In this role, you'll join the Enterprise Applications G&A team and report to the Senior Manager, G&A Systems, partnering closely with business stakeholders to turn operational needs into maintainable technical solutions. This is a strong fit if you want ownership across both day-to-day administration and longer-term improvements. You will work independently on medium-complexity problems, support SOX-compliant change management, contribute to system roadmap decisions, and help the team deliver scalable application support in a fully remote environment. <h2>What you’ll do</h2> <ul> <li value="1">Administer and configure NetSuite and Zuora Revenue to support GitLab business processes and compliant system operations.</li> <li value="2">Translate business needs into technical requirements, workflows, customizations, and application changes that improve process efficiency.</li> <li value="3">Partner with Finance, business systems peers, and other stakeholders to ensure applications are functioning as designed and meeting operational needs.</li> <li value="4">Support SOX-compliant change management, including documentation, governance, and adherence to data, security, and legal guidelines.</li> <li value="5">Manage inbound integrations and data flows between enterprise systems, including troubleshooting issues across the ERP and revenue systems landscape.</li> <li value="6">Contribute code, customizations, and integrations in development environments using GitLab SDLC practices and internal engineering standards.</li> <li value="7">Conduct code reviews and support maintainable, well-documented technical delivery aligned with team guidelines.</li> <li value="8">Run small projects and contribute to team planning for new features, process improvements, and system roadmap decisions.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Experience administering enterprise applications in a SaaS environment, with hands-on ownership of configuration, support, and operational reliability.</li> <li value="2">Working knowledge of NetSuite, including data objects, workflows, custom fields, custom forms, and the broader integration landscape.</li> <li value="3">Working knowledge of Zuora Revenue, including revenue rules, POB templates, SSP allocations, accounting treatments, and support for revenue close and reconciliation activities.</li> <li value="4">Ability to troubleshoot system issues, data exceptions, and upstream or downstream integration problems across business applications.</li> <li value="5">Understanding of finance and accounting processes, especially Procure to Pay, Record to Report, and related enterprise workflows.</li> <li value="6">Familiarity with SOX controls and experience supporting compliant change management and audit walkthroughs.</li> <li value="7">Ability to use GitLab and apply clear documentation, code review, and software development lifecycle practices in technical work.</li> <li value="8">Strong collaboration, prioritization, and self-management skills, with openness to candidates who bring transferable experience from related systems or business application environments.</li> </ul> <h2>About the team</h2> The Enterprise Applications team owns many of GitLab’s core internal business systems, including platforms such as Salesforce, Zuora, NetSuite, Navan, and Zip, and supports the processes that keep the business operating at scale. The team works asynchronously across a distributed environment to introduce new capabilities, maintain production stability, and uphold compliance requirements across critical applications. This work sits at the center of an important opportunity: improving how business systems connect, automate, and support reliable operations as GitLab grows.<div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a> </li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation & Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a> </li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also <a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a> and <a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires <a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the <a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

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